21 Nov 2009
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New Customer Service Ticketing and Chat
New Customer Service Ticketing and Chat
Posted By: Kia Javadi On: 26 May 2008 10:33 PM
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Customer service emails will now be tracked via an interactive ticketing interface to enhance our capabilities to answer important pre and post-sale questions.
OutletPC.com now features enhanced customer service ticketing, interactive chat, and searchable knowledge base articles designed to answer all your questions and to streamline communications with us.
This new system is powered by Kayako Software and is designed to assist in getting you the information you need more quickly and accurately.
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