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		<description><![CDATA[Latest News Provided by OutletPC.com]]></description>
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			<title><![CDATA[New Customer Service Ticketing and Chat]]></title>
			<link><![CDATA[http://outletpc.helpserve.com/index.php?_m=news&_a=viewnews&newsid=1&group=default]]></link>
			<description><![CDATA[Customer service emails will now be tracked via an interactive ticketing interface to enhance our capabilities to answer important pre and post-sale questions.]]></description>
			<unixdate><![CDATA[1211866437]]></unixdate>
			<pubDate><![CDATA[Mon, 26 May 2008 22:33:57 -0700]]></pubDate>
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